Program terms & conditions

Fortified Futures Program – Terms and Conditions
Provider: The Youth Regiment Pty. Ltd. ABN 35686628062

These Terms and Conditions, together with the enrolment application form and privacy policy (collectively, the “Agreement”), form a legally binding agreement between you—the Parent(s) or Legal Guardian(s) of the Participant (“you” or “your”)—and The Youth Regiment (“we,” “us,” or “our”), operating in New South Wales, Australia. By submitting a completed enrolment form, you agree to be bound by the terms of this Agreement.
Please read all provisions carefully. If you do not wish to be bound by any part of this Agreement, do not submit the enrolment form.
 
Key Terms
 

• Participant: Any child enrolled in the Fortified Futures Program.

• Program: The nine (9) day Fortified Futures Program designed to develop courage, initiative, respect, teamwork, and integrity in youth.

• Commencement Date: The first day of the Program.

• Completion Date: The last day of the Program, when Participants are returned to their nominated Parent(s) or Legal Guardian(s).

Eligibility
 

• The Fortified Futures Program is open to children aged twelve (12) to seventeen (17) years.

• Participants may be required to complete a Medical Certificate, provided upon confirmation of enrolment.

• The Program is not suitable for individuals with drug or alcohol addiction, a history of violent behaviour (outside the immediate family), or those who have been in juvenile detention or adult corrections.

• All medical and health conditions must be disclosed at the time of enrolment. Failure to do so is a material breach of this Agreement and may result in immediate termination without liability.

Parent(s) / Legal Guardian(s) Obligations
As the responsible Parent(s) or Legal Guardian(s), you agree to:
 

• Ensure Program fees are paid in full before the deadline.

• Cover the cost of any property damage caused by the Participant, whether intentional or due to negligence.

• Ensure the Participant arrives at the designated location at the specified time on the first day of the Program.

• Provide any required medication in a Webster-Pak, with clear dosage instructions, a medical certificate, and any other requirements as stated on the enrolment form.

• Collect the Participant at the conclusion of the Program.

• Discuss the content of the Program with the Participant before the Program begins.

• Ensure the Participant does not bring valuables such as jewellery or cash to the Program.

 
Participant Obligations
 

• All personal belongings are the Participant’s responsibility. While a safe environment is provided, The Youth Regiment is not responsible for loss or damage to property unless caused by staff negligence.

 
Payment and Delivery
 

• A non-refundable administration fee of $500 is due at enrolment to begin the process.

• The Participant’s place is only confirmed once the enrolment form, Terms and Conditions, and administration fee are received.

• The remaining balance of Program fees must be paid at least fourteen (14) days before the Program starts. Failure to do so may result in cancellation of enrolment.

• Upon receipt of the administration fee, an enrolment package will be emailed, including joining instructions, key dates, travel information, Program details, emergency contacts, code of conduct, and preparation tools.

Cancellation and Refund Policy
 

• Cancellations more than twenty-one (21) days prior to the Program start date: Full refund, less the $500 administration fee.

• Cancellations between fourteen (14) and twenty-one (21) days prior: 50% refund of Program fee paid, less the $500 administration fee.

• Cancellations less than Fourteen (14) days prior or no-shows: No refund.

• No pro-rata refunds are offered for Participants who drop out or refuse to participate after the Program has commenced.

• All cancellation requests must be made in writing and agreed upon by an authorised representative.

 
Withdrawal from the Program
 

• Participants who are non-compliant or disruptive may be withdrawn from the Program. In such cases, uniforms and equipment must be returned, and personal belongings will be handed back. No refunds will be given.

• Parents/Guardians must arrange immediate transport from the Program at their expense. 

• If a Participant poses a physical threat to themselves or others, The Youth Regiment will take steps to ensure safety, which may include sending the Participant home or to a medical facility. No refunds will be provided.

 
Prohibited Items and Behaviour
 

• Possession of illegal drugs, alcohol, or weapons will result in immediate removal from the Program at the Participant’s expense. The relevant authorities may be notified. No refunds will be given.

 
Contagious Illness
 

• Any Participant deemed infectious by a medical professional may be isolated and removed from the Program. Refunds for outsourced activities not yet undertaken may be provided.

 
Mandatory Reporting
 

• Any incidents of sexual or inappropriate misconduct, neglect, or abuse will be reported to the relevant authorities as required by law. The Youth Regiment has zero tolerance for fraternisation and reserves the right to remove Participants as necessary.

Privacy
 

• Personal information collected is used solely for Program delivery, eligibility assessment, and participant care. Information is not shared with third parties except as required by law.

• All reasonable steps are taken to protect your information.

 
Indemnity
 

• To the fullest extent permitted by law, you agree to release, defend, indemnify, and hold harmless The Youth Regiment, its officers, directors, employees, and agents from any claims, damages, or losses arising from participation in the Program or breach of this Agreement.

Disclaimer
 

• The Program and any advice or activities provided are not intended to treat physical or mental illness or replace medical treatment. While all reasonable care is taken for participant safety, The Youth Regiment assumes no responsibility for consequences related to participation.

 
Governing Law
 

• This Agreement is governed by the laws of New South Wales, Australia. Any legal action will be brought in appropriate courts within NSW.

 
Changes to Terms
 

• The Youth Regiment may update these Terms and Conditions at any time. Changes will be effective when posted on our website.

Speak with the team →